Terms and Conditions
Bakehouse Distillery
Terms of Use, Privacy & Trade
This web site is owned and operated by Martin Wohlgemuth (ABN 39 337 452 842) trading as Bakehouse Distillery and will be referred to as “We”, “our” and “us” in these Terms of Use, Privacy and Trade. By using this site, you agree to these Terms of Use which are set out herein.
These Terms of Use, Privacy and Trade apply to all social media forums in which We refer to our Products, to the extent permitted by law.
“You” and “Your” means you, and any person, corporation or other recognised entity that is related to You or which accesses or uses this website with Your facilitation, agreement or consent, whether in or outside Australia.
IT IS ILLEGAL in Australia to sell alcohol to anyone under the age of 18. In Tasmania, see Liquor Licensing Act 1990, and regulations.
By placing an order with us You confirm that You are at least 18 years of age. Remember, it is an offence in Australia to obtain liquor on behalf of a person under the age of 18 years; this includes purchasing liquor as a gift. We, or our couriers, may request photo ID with proof of age before accepting Your online order or at the time of delivery.
USING OUR WEBSITE
When using this web site You agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time. If You do not wish to be bound by these terms and conditions You may not use this web site.
You must ensure that the personal information You provide is accurate and complete and that all ordering or registration details contain Your correct name, telephone, email, and current delivery address and Your mail contact address, and other requested details. For more information about how we deal with Your personal information, please read our privacy policy on this website. We may charge for any additional costs (including any re-delivery costs and expenses) which arise out of incorrect information You give us in that regard. We are not liable or otherwise responsible for any incorrect information You provide to us in connection with this web site.
Applicability of online materials
Unless otherwise specified the materials published on our web site are presented solely for Your private, personal and non-commercial use. We have used our reasonable endeavours to ensure that our website complies with Australian law. We make no representations that the materials in our website are appropriate or available for use in locations outside Australia.
We give no warranties, express or implied, that publishing and otherwise making our Products available outside Australia is permitted under any applicable non-Australian laws or regulations. Accordingly, if publishing or making our Products available in a jurisdiction outside Australia is prohibited or otherwise restricted, those Products are not offered for sale to You, or only offered for sale subject to those restrictions.
You warrant that You are lawfully able to purchase or access the Products. We accept no liability, to the extent permitted by law, for any costs, losses, damages or settlements which arise out of, or which otherwise relate to, the purchase or attempted purchase of the Products by You, or by persons or entities in jurisdictions outside Australia, or who are nominees of, or trustees for, citizens, residents, nationals or entities of, other countries. You indemnify us in respect of any such costs, losses, damages and settlements.
Copyright and Transfer
The contents of our web site are protected by all applicable international copyright laws and our intellectual property rights. We are the owner of these rights. We may transfer, assign, licence, enter into any security arrangements or otherwise provide any of those rights to any third party at any time and on such terms as We decide without any consent, other agreement from, or notification to, You.
Linked sites
We make no representations about any other web sites which You may access through our web site or which may link to our web site. When You access any other web site You understand that it is independent from us and that we have no control over the content or availability of that web site. In addition, a link to any other web site does not mean that we endorse or accept any responsibility for the content, or the use of, that web site.
We are not be liable for any costs, losses, damages, settlements or penalties which arise out of, or are alleged to arise out of, or in connection with, your access, use or reliance on any content, goods or services available, in any other web or resource.
Availability of our web site, Hacking and Third Party Interference
To the extent permitted by Australian law, We do not guarantee that our web site will operate continuously or without interruptions, or be error free. To the extent permitted by Australian law, We accept no liability if our website is unavailable or inaccessible to you, or for any inaccuracies within it.
By using or accessing our website, you accept that your private or other information which You provide to us in relation to our website may be hacked or otherwise accessed or changed by unauthorised access to, or by unauthorised interference with the operation of, our website by any third parties or other entities inside or outside Australia . You must not interfere with, attempt to interfere with, the proper working of our web site, nor facilitate any unauthorised interference with our web site.
You will only access or use our web site if You have taken all reasonable precautions (including an operating anti-virus system, or similar application), to protect Your information and the electronic means through which you access our web site. You must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt, any computer system, server, web site, router or any other internet connected device nor facilitate the occurrence of any of them.
You indemnify Us from all costs, losses or damages we suffer as a result of Your breach of Your agreements and obligations under these Hacking and Third Party Inference provisions.
Changes to Our Web Site
We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including Your access to it, for any reason, and without any obligation to notify You of our reasons or decision to do so. Unless otherwise stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources are subject to these Terms of Use, Privacy and Trade.
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PRIVACY POLICY
We are committed to safeguarding the privacy of our users. We take Your privacy very seriously and it is important to us that You can use and enjoy our website without having to compromise Your privacy in any way.
By using our website, You accept the internet privacy policy of this web site (“the Privacy Policy”), set out below. The Privacy Policy relates to the collection and use of personal information you may supply to us through your use or access to our web site.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with.
We do not make any representations about third party web sites that may be linked to the web site.
Personal Information
Personal information about visitors to our web site is collected only when given to us. For example, we may need to collect such information to provide You with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect Your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Personal information that visitors submit to our web site is used only for the purpose for which it is submitted or for such other related secondary purposes, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Disclosure
Apart from where You have consented, or where disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone We allege is damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide You with goods or services on our behalf. In that circumstance, we may disclose Your personal information to those third parties in order to meet Your request for goods or services.
Security
We strive to ensure the security, integrity and privacy of personal information submitted to our web site. We will endeavour to take all reasonable steps to protect the personal information You provide to us. To the extent permitted by Australian law, we are not responsible for events, loss, damages, and disruption arising from unauthorised access to your personal information.
Cookies
Cookies are data that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise our web site to your needs. You may deny or accept the Cookie feature through our web site. But you should note that Cookies may be necessary to provide you with some features of our on-line services.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Links to other sites
We may provide links to other web sites, including third party sites. These linked sites are not under our control. We do not accept responsibility for the operation of, or any information contained in, those linked websites. This includes any information they may publish about us, our Products and our web site.
Problems or questions. If you have any queries relating to our Privacy Policy, or you have a problem or complaint, please contact us through the “Contact Us” link in our website.
Email Address: martin.bakehousedistillery.com.au
Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site.
TRADE
Returns
Our refund policy lasts 30 days. If 30 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be returned in the original packaging or an alternative negotiated with us by phone/email.
To complete your return, we require your electronic receipt or proof of purchase.
Please send your purchase back to:
Bakehouse Distillery
8 Station Rd.
Dover, Tasmania 7117.
martin.bakehousedistillery.com.au
To be eligible for a return, your item must be returned in its original bottling.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a maximum of two working days.
Late or missing refunds (if applicable)
If you haven’t received a refund at the expiry of seven days after being notified as above, please contact your credit card company, it may take some time before your refund is officially posted.
Shipping
We use Australia Post to deliver our retail sales orders throughout Australia. It is your responsibility to ensure that the delivery can proceed in accordance with the terms and conditions of Australia Post and their delivery services.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping the return item sale price over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.